Frequently Asked Questions
Everything you need to know about your BERNY timepiece.
What kind of movements are used in BERNY watches?
BERNY watches utilize high-quality movements, including reliable Japanese Miyota and Seiko quartz or automatic movements, ensuring precision and longevity.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
Are BERNY watches water-resistant?
Most of our watches have a water resistance rating of 3ATM to 10ATM. Please check the specific product description for the exact rating before exposing your watch to water.
What is your return and refund policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do BERNY watches come with a warranty?
Yes, all BERNY watches come with a 12-month international warranty covering manufacturing defects from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure local payment gateways depending on your region.